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Terms & Conditions

General terms of webshop are in compliance with the Consumer Protection Act. When wisitor registers on webshop, he creates username which is the same as his e-mail address which he uses and his password. With registration in our system wisitor becomes user of Aoprema services and gets the right to order products. Aoprema commits its self that the user will always get the following information:

  • - company identity (name and address of company, registration number)
  • - contact info, allowing the user quick and effective communication (e-mail, telephone)
  • - caracteristics of merchandise or services (including after-sales services and guarantees)
  • - delivery terms (way, time of delivery - email notification or telephone.)
  • - all prices must be clearly stated and user will see if VAT and delivery is included in price.
  • - payments terms
  • - complaint procedures including info about contact person or customer service.

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